Privacy Policy

1. Who We Are

Intan Edge is a financial education provider based in Kuala Lumpur, Malaysia. Our registered address is 3 Jalan Kiara, Mont Kiara, 50480 Kuala Lumpur. We are the data controller for personal information collected through this website and our programme enrolment processes.

For data-related enquiries, you may contact us at privacy@intanedges or by phone at +60 3-7162 8493.

2. Information We Collect

We collect personal information only when you voluntarily provide it or when it is generated through your use of our website. The categories of data we may collect include:

• Contact information: Full name, email address, and phone number submitted through our enquiry or registration form.
• Programme-related information: Details you share during pre-session intake or during programme participation, to the extent relevant to tailoring the educational content.
• Technical data: IP address, browser type, device type, pages visited, and time spent on pages — collected via cookies and analytics tools.
• Communication records: Records of correspondence when you contact us by email or phone.

We do not collect sensitive personal data such as financial account numbers, identification card numbers, or health data unless you voluntarily share such information during programme sessions.

3. How We Use Your Information

We use personal data for the following purposes:

• Responding to enquiries and communications submitted through our contact form or by email.
• Processing and administering programme enrolments, scheduling, and session arrangements.
• Sending programme-related communications, including session reminders and follow-up materials.
• Improving our website and programme content based on usage patterns and participant feedback.
• Complying with applicable legal obligations under Malaysian law.

We do not use your personal data for direct marketing without your prior consent, and we do not sell or share your data with third-party product providers.

4. Legal Basis for Processing

Under the PDPA 2010, we process personal data on the following bases:

• Consent: When you submit a form or enquiry, you consent to us using your information to respond and, where applicable, to administer your programme participation.
• Contract: Where you enrol in a programme, data processing is necessary to fulfil that arrangement.
• Legitimate interest: For website analytics and internal reporting that do not override your privacy rights.
• Legal obligation: Where required to comply with Malaysian laws and regulations.

5. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy:

• Enquiry records: Up to 12 months from last contact.
• Programme participation records: Up to 3 years from programme completion, to support follow-up and programme quality assessment.
• Financial transaction records (where applicable): Up to 7 years in accordance with Malaysian accounting and tax regulations.
• Website analytics data: Retained in aggregated, anonymised form.

After the applicable retention period, personal data is securely deleted or anonymised.

6. Data Sharing

We do not sell personal data. We may share your information in the following limited circumstances:

• Service providers: Third-party tools that assist with website hosting, email delivery, and analytics — bound by confidentiality obligations and data processing agreements.
• Legal requirements: When required to disclose information by law, court order, or regulatory authority in Malaysia.
• Business continuity: In the event of a merger, acquisition, or restructuring, with appropriate safeguards in place.

We do not share personal data with financial product providers, insurers, or any third party with a commercial interest in your financial decisions.

7. Cookies

Our website uses cookies — small text files stored on your device — to support basic functionality, analyse site usage, and improve the experience for visitors. You can manage your cookie preferences through our Cookie Policy page.

Essential cookies are required for the website to function and cannot be disabled. Analytics and preference cookies are optional and require your consent.

8. Data Security

We take reasonable technical and organisational steps to protect personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:

• Secure hosting with encrypted data transmission (HTTPS).
• Restricted access to personal data on a need-to-know basis within our team.
• Regular review of our data handling practices.

No method of data transmission over the internet is completely without risk. If you believe your data has been compromised, please contact us at privacy@intanedges immediately.

9. Your Rights Under Malaysian Law

Under the Personal Data Protection Act 2010, you have the following rights regarding your personal data:

• Right of access: To request a copy of the personal data we hold about you.
• Right of correction: To request correction of inaccurate or incomplete data.
• Right to withdraw consent: To withdraw consent to processing at any time, subject to any legal obligations we must fulfil.
• Right to limit processing: To request that we limit how we use your data in certain circumstances.

To exercise any of these rights, please contact us at privacy@intanedges. We will respond within 21 working days. We may ask you to verify your identity before acting on a request.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and recommend reviewing their individual privacy policies before sharing any personal data with them.

11. Children's Privacy

Our programmes are designed for adults aged 18 and above, and specifically for those in their 40s and beyond. We do not knowingly collect personal data from individuals under 18. If you believe we have inadvertently collected such data, please notify us at privacy@intanedges and we will take steps to delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. Material changes will be communicated by updating the "Last Updated" date at the top of this page. Continued use of our website after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact us:

• Email: privacy@intanedges
• Phone: +60 3-7162 8493
• Address: 3 Jalan Kiara, Mont Kiara, 50480 Kuala Lumpur, Malaysia

You may also raise a complaint with the Department of Personal Data Protection (JPDP), the regulatory authority overseeing data protection in Malaysia.